FAQs
Q. How much are your products?
  • Our letters and numbers are £50 per item.
  •  Hire set notions such as "LOVE", "MR & MRS" for weddings and "XMAS", "NYE" & "BABY" for other celebrations for £150.
 
Q. How do I make a booking?
  • To place a booking for your event please get in touch with us via our 'Contact Us' page. From there, we can check availability for your desired date and then take a deposit to confirm your booking. 
Q. How do I make payment?
  • To confirm your booking we ask for a 50% deposit taken from your final balance.
  • The final amount will be requested 28 days before the day of the event.
  • Payment can be made via bank transfer and we will provide you with a booking confirmation email.
  • Invoices can be provided upon request. 
 
Q. What is the hiring process?
  • Upon booking we will go through our hiring policy and any other details regarding delivery, set up and collection and will discuss any special requirements you may have. 
  • The price of our products involves hiring our giant light up letters and numbers for the day of the event. Please contact us regarding longer hiring periods for multiple day events. 
  • We understand how stressful planning your event can be, so we aim to make our hiring system as effortless and stress free as possible.  As such, closer to the event we shall get in touch again to finalise the arrangements on the day, and any other details that we may need to know.
 
Q. Do we have to pay a delivery cost?
  • Delivery and collection of our products is free of charge to areas within a 20 mile radius. This covers most of Dorset and Hampshire. 
  • We are more than happy to cover events further away at a cost. 
 
Q. Are they safe to use both inside and outside?
  • Our letters and numbers are all PAT tested and fully insured.
  • All the LED light bulbs on our letters are surrounded by a hardened plastic casing to ensure maximum durability and safety, as well as making them IP67 waterproof, meaning our products can be used outside as well as inside. 
 
Q. What kind of events do you cover?
  • We offer a large selection of letter and number combinations for a range of events and celebrations including: 
 
  • Festivals 
  • Christmas Parties 
  • New Years Eve
  • Christenings 
  • Bah Mitzvahs 
  • Work Parties 
  • Weddings 
  • Birthdays
  • Engagements 
  • Baby Showers
  • Baby Reveals
  • Anniversaries
Q. Does your company have insurance? 
  • Letters of Love are fully insured with public liability insurance to put your mind at ease when hiring with us. 
Q. How are the light up letters powered?
  • Our letters and numbers can be both plugged into the mains and powered via a battery pack. This makes our products perfect for both inside and outside use​ and allows them to be set up in remote locations. 
Q. How large are the letters and numbers? 
  • Each letter is 4ft high and on average are 2ft wide depending on the letter or number. 
Q. Can you control the brightness of the lights? 
  • Each set of letters can be provided with a remote control which allows you to change the brightness of the letters and even gives you a flashing light option.  
For any further queries please get in touch via our 'Contact Us' page​​
 
 
 

We are based in Bournemouth but cover most areas across Dorset and Hampshire. 

Tel: 07792 939978

       07494 323057

lettersoflove.dorset@gmail.com

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